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Do you know what and how people search when online? If you're operating an online business, this is important information. Understanding search habits and online behaviors
helps you strategize your marketing campaigns.
Pew Internet Project has released a new study (summer 2002)
describing what people do online.
The researchers found that searching for
information is big -- second only to using email. Fully eighty
percent of Americans who are on the Internet have used a
search engine to find information. Twenty-five percent
(that's thirty-three million) use a search engine on a daily
basis.
Men are more likely than women to use a search
engine on a given day. 33% of men and 25% of women
reported using a search engine on a specified day.
College grads are more likely to use a search
engine than high school grads. 39% of Internet users with
three or more years under their belts use a search engine on a
given day, while only 14% of those online for less than six
months use the search engines on a given day.
Google is the most used search engine in terms
of minutes searched. It's currently at 25.9 minutes and gaining.
However, MSN has the most number of users. It recorded 43 million
unique users in May of 2002, compared to Google's 36 million.
Yahoo had 38 million unique visitors during that month.
Information searches fell into four main
categories: information about people, health, government and
religion.
People searches leaned towards the personal
(66.6%), more than the professional (33.3%). College
grads were more likely to do people searches than high school
grads, and younger people (18-29) were more likely to do people
searches than older people (50-64).
Seventy-three million Americans looked
for health information...up from 52 million in fall of 2000. Women
are more likely than men to look for health information, but are
likely to be turned off by sites that are selling something, or by
sites that do not provide the date and source of their
information. 81% started their search at a search engine or
at a web portal like Yahoo, AOL or MSN. The others started at a
health information site.
45% started at the top of the search
list and worked their way down. The rest clicked through according
to recognized names or relevant content descriptions.
82% reported satisfaction with the
health information they found. One in three say they know someone
who has been helped by Internet health information. Two out of 100
know someone who has been harmed.
Most searched for health information pertains
to specific diseases, weight control, and prescription drug
information. Inquiries are increasing for mental health
information and for sensitive medical topics.
Sixty-eight million Americans reported
using government agency web sites -- a dramatic increase from 40
million in March of 2000. 40% started their search at a major
search engine or web site such as AOL or MSN. Most scanned the
search link for names that seemed to fit. Only 21% visited sites
according to rank.
28 million Americans (up from 19 million
in late 2000) use the search engines to find religious or
spiritual information or contacts. Only 4% started their search at
religious portals.
Other statistics of interest to marketers:
* 95% of Internet-using Americans go
online to use email.
* 80% do searches
* 80% look for hobby-related information
* 37% play games online
* 75% go online to research a product or service before
making a purchase
* 63% look for information about movies, books and
entertainment
* 44% look for financial information
* 20% participate in auctions
* 9% visit dating web sites
* 5% go online to gamble
Only 21% of Americans (twenty-four
million people) have broadband Internet access in their homes.
However, this number is four times greater than in 2000. The
broadband users are more likely to be wealthy, educated males. Not
surprisingly, persons with high speed access make fuller use of
the Internet's resources than those with dial up connections.
There you have it. Lots of numbers to help you
develop your marketing plans or to incorporate in your business
plan.
About The Author
June Campbell is owner of
Nightcats Multimedia Productions. Visit her site to learn more
about How to Write Business Plans, Business Proposals, JV
Contracts, & Human Resource Packages. And, check out the no-cost
ebook "Beginners Guide to Ecommerce". |